Typical Problem Solving Process :

Step 1: Problem Definition

· Determine what the problem is

Step 2: Root Cause Identification

· Pin pointing root of the problem

Step 3: Solution Generation

· Determine right solution to fix root cause

Step 4: Solution Implementation

· Check to ensure solution has fixed root cause. If yes, solving process closed. Otherwise, back to solution generation steps

Step 5: Evaluation: Problem Solved ?

· Iterate solution if root cause is not completely fixed / if other problems arise ( secondary process )

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TRIZ Models & Tools :

TRIZ Tool : Structured Problem Solving What is Structured Problem Solving? Structured problem solving provides a systematic approach to advance from the identification of a problem to the solution. Step-by-Step Process 1. Define Problem : Purpose • Identify the problem and the importance of working on it Output • Establish a team • Develop Problem Statement 2. Current Solution : Purpose • Clarify the problem areas as the situation exists today Output • Create a problem description 3. Identify Causes : Purpose • Identify and verify the root causes of the problem Output • Isolate and verify the root cause of the problem 4. ...

TRIZ process flow :

2 Key Steps : A) Function Analysis • Helps to clearly identify the Engineering System . • In function analysis we have the Supersystem, System and Subsystem. • Subsystem – component within Engineering system. • Supersystem – component outside system boundaries. Not designed as a part of the System. • System – components interaction between subsystem. B) Cause and Effect Chain Analysis • Help to identify the fundamental root cause(s). • These fundamental root causes are essentially the root causes of Engineering System problem which need to be resolved. Function can be categorized into two types : a) Useful i. ...

DFT1012 Inventive Problem Solving

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