Step 1: Problem Definition
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Determine what the problem is
Step 2: Root Cause Identification
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Pin pointing root of the problem
Step 3: Solution Generation
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Determine right solution to fix root cause
Step 4: Solution Implementation
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Check to ensure solution has fixed root cause. If yes, solving
process closed. Otherwise, back to solution generation steps
Step 5: Evaluation: Problem Solved ?
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Iterate solution if root cause is not completely fixed / if other
problems arise ( secondary process )
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